基层公务员创新何以提升“放管服”改革成效?——基于组织学视角的逻辑解释

"放管服"改革是全面深化改革的重要内容,而基层公务员是打通"放管服"改革落地"最后一公里"的关键。探索如何将基层公务员创新行为转化为卓越的"放管服"改革成效具有重要现实意义。本研究基于行为公共管理视角,探索基层公务员创新行为对"放管服"改革成效的积极效果,通过对158家单位、793个有效配对样本的跨层次分析,结果表明,基层公务员创新行为对"放管服"改革任务绩效、政务服务满意度有显著的促进作用。其中,改革目标清晰度、服务群众导向会促进基层公务员创新行为对"放管服"改革任务绩效、政务服务满意度的积极影响。     

以人的全面发展为导向建设服务型政府意义解析

人民满意已成为我国服务型政府建设的根本目标,建设人民满意的服务型政府必须坚持以人的全面发展为根本的价值导向。人的全面发展理论契合了人民满意的服务型政府实践之需,我国服务型政府建设以人的全面发展理论为指导,增强了马克思主义的理论支撑,彰显了强烈的人学意蕴,并且使其有了新的价值指导和新的评价标准。     

Losers lose more than winners win: Asymmetrical effects of winning and losing in elections

Being on the winning or the losing side in elections has important consequences for voters’ perceptions of democracy. This article contributes to the existing literature by showing that being on the losing side has persistent effects over a surprisingly long time. Based on a dataset that measures voters’ satisfaction with democracy three years after elections were held, it first shows that losers are significantly more dissatisfied with democracy than winners on both input and output side measures of perceptions of democracy. Furthermore, the article shows that turning from winning to losing has significant negative effects on voters’ satisfaction, and that this finding is robust across a number of different specifications. These results are remarkable given that the data used is from Denmark – a country that constitutes a least-likely case for finding effects of being on the winning or the losing side.     

政府治理成本与公民满意:内在联系与成本控制

政府治理成本支出的高效化是政府治理的核心,也是公民满意的必要条件,而公民满意有利于政府治理成本的高效化,二者内在关系紧密。中国政府治理成本控制压力加大,政府治理有效性与公民需求存在一定差距,而广大人民对政府治理效能的期望不断提高,政府必须要树立善治理念,提高政府治理能力,遏制扩大治理成本的原始动机;树立人民至上的服务观念,科学决策和制定政策,遏制制度性成本;树立质量观念,不断提高公共产品与服务的供给质量;树立公平与共享理念,充分发挥公共财政调节机制,健全政府成本会计体系,增强人民的获得感和满意度,提高政府治理成本支出的有效性。     

Comparison of Impact of Procedural Justice and Outcome on Victim Satisfaction: Evidence From Victims’ Experience With Registration of Property Crimes in India

Crime victim–police interface and registration of crime are the early and fundamental interactions in the criminal justice system. The process of lodging a complaint is marked by the pain of victimization, sharing of information, and expectation of quick remedial action from the police. The nature and quality of experience of the victim and outcomes impact the level of satisfaction with services of police. Through a survey of victims of property crimes, in different areas of a state in India, the author examines the impact of procedural justice and outcomes on victim satisfaction. The study illuminates the outcome oriented expectations of the victim, and the unique dynamics of victim–police interaction, which strains the legal ethical framework of the criminal justice system.     

Examining the Effects of Social Media Use on Job Satisfaction in the Australian Public Service: Testing Self-Determination Theory

The purpose of this study is to investigate the relationship between social media usage for work purposes and employee job satisfaction in the public sector. Because social media is a relatively recent phenomenon, the ways in which it affects employee attitudes such as job satisfaction are not well-known. Using self-determination theory (SDT) as a framework, this study tests whether perceived competence, relatedness, and autonomy mediate the relationship between social media usage for work purposes and employee job satisfaction. Data were obtained from the Australian Public Service Commission (APSC). Overall, results generated from the structural equation models support SDT, suggesting that employees using social media for work purposes have higher self-determination and higher self-determination increases their job satisfaction. In particular, the effect of competence to job satisfaction is very high. However, while social media usage for work purposes can enhance employees’ need for autonomy and competence, it does not have any statistical effect to employees need for relatedness. In addition, social media does not have any statistical and direct effect to job satisfaction. The results suggest that social media has an indirect effect to job satisfaction. This article discusses the implications of these findings.     

No Rosy glasses in Bluesy Ghettos? Job satisfaction of pink and blue collar workers and the comparable worth legislations

ABSTRACT

The majority of studies using contemporary data report that women have a higher job satisfaction than men, and even more so in the occupations with a greater female share. This pattern, paradoxically given the lower pay of female-dominated jobs, is often attributed to women’s voluntary sorting into these occupations. In contrast, historical scholarship emphasizes the societal restrictions which shaped women’s vocational choices and the dissatisfactions with wages which led to the comparable worth movements around the world. During the 1980s, the Canadian comparable worth movement achieved momentum and instigated many legislative changes. By 1989, 6 out of 10 Canadian provinces had laws prescribing ‘equal pay for work of equal value.’ Using nationally representative Canadian data from 1989 to 1991, we examine how these legislations affected job satisfaction in pink and blue collar occupations. We find strong evidence for the higher job satisfaction of pink collar women in jurisdictions with a comparable worth legislation. The findings are discussed within the sociocultural context of the late twentieth century.     

加强满意度调查 促进工会工作纵深发展——以某学校工会工作满意度调查研究为例

为了解工会会员对工会工作的满意度,促进工会工作进一步发展与提高,采用问卷调查法进行调查.调查发现群众对工会的满意度比较高,工会工作卓有成效;组织建设和文化建设工作突出,生活保障职能、维护职工权益和参与决策工作职能需加强;工会干部素质满意度评价很高,也需要进一步加强创新意识、政治法律素质、服务意识与协调能力的培养;工会活...     

公司共同决策法律制度研究——以“职工满意度”为视角

职工参与共同决策是公司资本民主化和管理民主化的主要实现途径,起源于德国共同体文化的这一制度旨在保护职工权益、协调企业中劳资关系.寻找两者利益的平衡点,通过对不同企业的探索性调研,借助职工满意评价工具分析共同决策制度实施与职工满意之间的联系,探索我国公司法共同决策制度的引入模式.     

Employee Satisfaction With Work‐life Balance Policies And Organizational Commitment: A Philippine Study

This study investigates the relationship between public employees' satisfaction with work‐life balance policies (WLBPs) and organizational commitment in the relatively unexplored Philippine context. Our findings show that (i) employees' overall satisfaction with WLBPs is positively related to organizational commitment, (ii) when specific WLBPs are examined, only satisfaction with health and wellness programs are positively associated with organizational commitment, and (iii) when accounting for employees' preferences for WLBPs, compensatory time‐off, childcare policy, health insurance benefits, and paid sick leave are positively related to organizational commitment. The findings indicate that understanding which WLBPs employees prefer is important before implementing WLBPs. The article discusses the theoretical and practical implications of this study in the developing country context. Copyright © 2017 John Wiley & Sons, Ltd.